The Phuket hotels And Resorts Guide Provides A Brief Summary
The Phuket hotels And Resorts Guide Provides A Brief Summary
The Phuket hotels And Resorts Guide Provides A Brief Summary
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Home Page > Travel > Hotels > The Phuket hotels And Resorts Guide Provides A Brief Summary
The Phuket hotels And Resorts Guide Provides A Brief Summary
Posted: May 10, 2006 |Comments: 0
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This Phuket hotel is located at Patong Beach and is surrounded by landscaped gardens and is close to the beach and entertainment areas. This hotel in Phuket is ideal for working on your tan and getting some well deserved rest. Our phuket hotel fast and secure reservation service provided. The hotel is family run, private and provides for a relaxed stay at Phuket’s marine hub. And whatever your budget, you can find a suitably priced Phuket hotel for you and your family. Renowned for its warm island hospitality and rustic serenity, the Chedi Hotel Phuket provides spa services, dining venues, meeting facilities and recreational activities. Select a Phuket hotel below to find usefull hotel information, check hotel rates and room availability.
You may see below comprehensive listing of Phuket hotels sorted by price. The Hotel Channel website presents a quick guide to top hotel choices in the Phuket area that can be booked online. The Phuket hotels and resorts guide provides a brief summary, customer ratings and reviews for hotels or resorts. For a quick summary see the list of hotels and resorts in Phuket. Secure your premier Phuket hotel bargain now by booking your stay at the Hotel below. If you’re looking at other areas of Phuket follow the links at the bottom of this page for hotel booking web sites.
It is one of the best-valued vacation of Phuket hotels. Our hotel is one of the best-valued vacation resorts in Phuket. Read Phuket hotels descriptions, reviews by former hotel guests or place your own Phuket hotels review. Even from the window of your hotel Phuket will boast some fabulous views and beautiful scenes. Season hotel mgm grand las vegas hotel philadelphia omni hotel phuket hotel casino los angeles hotel hotel key west hotel. Popular with tourists there are many bungalows, resorts and hotels in Phuket so you will never be short on accommodation. We felt that by doing some solid groundwork on phuket hotels we would eventually source a fine phuket hotels provider … We know that many people have an interest in hotel in phuket so that is the community we wish to serve.
This website is designed to make easy and safe instant hotel and tour reservations direct with the best of Phuket’s establishments. The hotel is easily accessible from Phuket airport and other tourist destinations. Agents rates for on-line bookings at international class hotels in Phuket. Aside from Phuket’s many attractions guests have a choice of activities within the hotel itself. Set in its own tropical gardens, the phuket hotel boasts three magnificent pools and sundecks for soaking up the glorious sunshine over Phuket. Book your Phuket hotel stay safely, securely and without worries. A comfortable Phuket hotel for groups, families and company meetings or large conferences. The group also plans to open another hotel in Phuket. phuket hotels resorts sawasdee village hotel resort thailandphuket hotel resort hotels in phuket thailand.
For others types of rooms, please use the search box and check rates for Phuket hotels. You may also view Phuket lodgings and hotels alphabetically or Phuket hotels and rooms sorted by price. With Phukets many thousands hotel, guesthouse, bungalow and service apartment rooms it can be hard to pick out the right one. To search all available hotels in Phuket, please use the hotel search box. In addition, the island also boasts many man-made attractions, such as Phuket hotels, restaurants, sports facilities and places of entertainment. And wherever you stay, you can rest assured that your hotel in Phuket won’t be far from some awe-inspiring sights and colourful entertainment. http://www.phuket-cannacia.com/
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Suwat Munpan. is the webmaster of the phuket
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Suwat Munpan. is the webmaster of the phuket
hotel andaman cannacia resort website http://www.phuket-cannacia.com – providing
information Andaman Cannacia Resort Hotel Phuket Thailand
A Beginners Guide To Purchasing Travel Insurance
A Beginners Guide To Purchasing Travel Insurance
If you are planning on traveling overseas, it is a good idea to acquire travel insurance before your departure. In fact, this should be near the top of your list of things to do. Travel insurance, similar to other forms of insurance, will probably not be needed. However, travel insurance, similar to other forms of insurance, can come in handy in the event of anything unforeseen happening while you are traveling.
Most travel insurance policies are designed to reimburse you in the event of the most likely scenarios that you might encounter while traveling, such as a delayed or canceled trip, death or illness, as well as the death of a relative at home. Travel insurance also covers the high cost of emergency medical assistance in a foreign country, as well as reimbursement for lost baggage.
You can also purchase various extras, including coverage in the event of an accident while participating in extreme sports, such as diving, skiing and skydiving; and coverage that will reimburse you for the cost of any emergency air transportation home, sometimes known as air ambulance. Travel insurance policies do not cover absolutely everything; they generally do not include coverage for expenses due to riots, wars and natural disasters.
It can be confusing determining how much travel insurance you need, or even if you actually need any at all. Most credit cards do include some kind of basic travel or trip cancellation insurance, which is usually adequate. If you are buying a plane ticket, your ticket comes with basic liability coverage for lost or delayed baggage, although it does not really cover expensive items. Also, if you are worried about your airline declaring bankruptcy, which is not so out of the question in today’s economic climate, an airline that ceases operations is required by law to protect you on another carrier or refund your ticket.
There are also policies designed for families and groups as well as so-called “multi trip insurance”. If you travel regularly throughout the year, it is almost certainly less expensive to purchase a policy that covers multiple trips. Family plans provide coverage for families traveling together and are also nearly always less expensive than buying an individual insurance policy for everyone. In this case, the definition of family may extend to various in-laws, cousins and grandparents.
The cost of your travel insurance policy can vary greatly, depending on the length of your trip and just how much coverage you want as well as your destination. Typically, you should expect to pay between 4% and 8% of the overall cost of the trip itself to have adequate travel insurance. If you are traveling to a remote or dangerous country, or to somewhere not recommended by the US department of state, expect to pay more for your travel insurance.
Not surprisingly, many people like to have the security of travel insurance or trip protection insurance if they are going on a particularly expensive or a once in a lifetime trip, such as a honeymoon or a vacation to a far away, exotic location such as Fiji or Africa.
Travel insurance policies also offer different levels of coverage, known as primary coverage and secondary coverage. If you take out primary coverage, your insurance company will pay you before any other insurance you have takes effect; if you have secondary insurance they will only pay you when you have collected from any other insurance options that are available to you.
You also may find that your policy is more expensive if you have what the insurance companies regard as a pre-existing medical condition. Always declare any pre-existing condition when you take out travel insurance, otherwise your policy may be void. This can lead to a very unfortunate experience, of needing insurance and not being able to purchase it at an affordable rate.
Once you have decided what kind of travel insurance you might need, purchasing it is simple. The internet has made it easy and convenient to shop around and compare prices and services offered. Most airlines, travel agents and cruise lines will only be too happy to sell you a policy, as they are probably getting a commission from the insurance company. You are not obligated to get your insurance through them – although it is often just as easy to do so.
If you are buying travel insurance for the first time and are confused, the best option is probably to purchase a basic policy along with your vacation, cruise or plane ticket. You should not be persuaded into taking out much more insurance than you will realistically need. Make sure that you understand exactly what is included and is not included in your policy; and that you take all the paperwork with you when you travel.
Josh Webber is a writer and blogger who discusses various aspects of the travel industry such as travel insurance.
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Lindsay Clark and Chris Danner, STA Travel’s 2009 World Traveler Interns, summarize their trip in India. A quick guide on how to adjust to the culture shock, what you should do, and some haggling suggestions. Visit India yourself! www.statravel.com Visit their website: www.statravel.com Follow them on Twitter @statravelwti or www.twitter.com View their pictures: www.flickr.com
A Guide on Cheap Flights, Cheap Tickets, Hotels, Rental Cars
A Guide on Cheap Flights, Cheap Tickets, Hotels, Rental Cars
Vacations have become more affordable nowadays and you should thank only the online travel websites that offer discounts on all travel needs. Finding such travel deals are quite easier and you can utilize such deals for taking a vacation so that your money is not unnecessarily spent and you don’t have to depend on your credit and debit cards. Being an AAA member, you can get exclusive offering like guided tours. There are also many travel deals available for travel coops members like vacation in timeshare and resort companies. Corporate travelers can find lot of attractive travel offers from the travel providers.
For best travel deals, always start your search early, particularly when you want to travel to a specific time to a destination of your choice. Never book the first option you see and you are starting early to choose the best discount from all the travel deals available. Search on the websites of different air carriers and find out for any special fares offered on their sites. You can always subscribe for e-mail alerts of special travel deals on these websites. This helps you in choosing the last minute travel deals that are normally cheaper and offered up to 75% discounted fares.
Travel deals highly depend on the season you travel and the destination you choose to travel. If your plan is flexible with no time boundary, the chance for you in finding better travel deals is great. For affordable travel deals, off-season is suitable particularly to popular destinations. Many people take up travel deals during off-season to avoid crowd and they can spend more number of days at the destination with minimum expenditure.
Most of the travel discount deals are breath taking and if you are conscious of how much to spend you have to look for the cheapest deal. You can plan for family vacation or a romantic cruise, but you have to compare the prices and then only you will realize what travel deals are. Always remember to read the contents in the print and find out if there are any restrictions in the offer and before accepting, be sure that it is a discount deal for travel.
The most convenient and greatest resource for planning vacation on travel deals is the Internet. As a careful planner, you can save time and money through this online research and plan your vacation according to the best travel deals available.
Many people feel that they get best travel deals when they have targeted search, like travel deals on specific destination, specific carrier etc. By targeted search, you will have detailed information on discounts on airfare, accommodation options, car rental discounts etc.
If you are an explorer, then you have better choice with great discounts and you can specifically look for destinations offered with best deals and special discounts on both domestic and international destinations.
On all travel deals, time plays a vital role. Sometimes you save by booking early and at times you get best last minute travel offer when you book in the eleventh hour. You can save lot of money when you get good travel deals on all-inclusive travel packages. It’s the most convenient route for planning vacations and you get a lot of benefits in choosing this deal. A best travel deal always involves two continuous activities, research and comparison.
Lesley Lyon is an expert writer in tourism related topics. He regularly contributes articles to http://www.mytoursguide.com that carries very useful info on travel, holidays and vacation packages, the web guide on cheap air tickets – http://www.bestdealsononline.com and http://www.holidayassistance.com/ that deals with cruises.
A Guide to Buying and Using Car Travel Insurance
A Guide to Buying and Using Car Travel Insurance
Is Travel Car Insurance Really Necessary?
Travel is already expensive enough, isn’t it? The cost of air fare, cruises, hotels, ground transportation, food and activities and entertainment are already high enough. I don’t know about you, but I work hard for my money, and when I travel, I want to keep as much of my money in MY pocket as possible. Is travel insurance a necessity or a luxury? Why not cut a few corners here and there. Why buy something if it’s not really needed?
My personal answer is, of course, that I am not independently wealthy and can’t withstand the potential financial losses I would incur if I require medical care while I’m traveling. Not being independently wealthy also means that I’m in the market for adequate but cheap travel insurance. I suspect that you are in the same position, so you, too need cheap travel insurance. If you’re still not sure about that, consider the following.
Did you know that if you get sick or are injured while traveling abroad, your medical plan may not cover all the expenses you will incur? If the costs of treatment are higher than the maximums of your medical plan, you will be responsible for the difference, unless you have already purchased travel insurance. In fact, you may not even be admitted into hospitals in some countries without proof that you have health or medical insurance. Learn more about travel health insurance by reading Travel Health Care and Car Insurance Plans article.
This is true for everyone, regardless of age or length of time abroad. Suppose you fall ill just a few hours after arriving at your destination. Or suppose you make a day-trip to another country, and you are injured in a traffic accident. Or suppose one of your children is part of a group making a class visit abroad, gets food poisoning and requires hospitalization. In all cases, without adequate travel health insurance, you will be responsible for the costs above and beyond the limitations of your existing medical plan.
Therefore, before going abroad, you need to make sure that you are adequately covered by travel medical insurance that won’t break your budget. You should check to see if appropriate coverage is already available to you through your medical plan, employee benefits, or even through a credit card. If the coverage is sufficient for your needs, then you can enjoy your trip without incurring the extra expense of travel insurance. However, if you are not sure of your coverage, or if your coverage is inadequate or non-existent, then your next step should be to research and purchase the travel insurance coverage you need.
How Much Can You Expect To Pay?
When I bought my first plane ticket to China a few years ago it cost around 00 round-trip, and my travel insurance cost me over 0 because I didn’t shop around for cheap travel insurance online. A few years later, a little bit older and wiser, and my travel insurance for another trip to China cost me much less–about 0 for roughly the same coverage. The difference? Before buying my travel insurance for the second trip, I shopped around online and got the coverage I needed, at the right price. If I’d have purchased my travel insurance for this latest trip from my travel agent, it would’ve cost me about 0 for the trip, and my plane tickets only cost ,500! Not exactly the smart way to go.
So how much will it cost you? Not as much money as it will cost you if you get sick or injured abroad and you don’t have any travel insurance coverage! That’s the obvious answer to the question. In fact, how much travel insurance costs will depend on your age and the type of coverage you choose. Basic policies cost as little as .50 USD per 00 of coverage. On the other hand, you can expect a full coverage policy to cost you from 7 to 10% of the cost of your trip, depending on your age. The older you are, the more you will pay. No matter what the cost of the policy, however, it’s sure to be much less than the cost of medical evacuation! The good news is that you can easily, conveniently and quickly research and locate excellent but cheap online travel insurance and reduce the costs while making an informed purchase. This is much better than taking what you are offered at the travel agency because you can choose from hundreds of travel insurance companies and polices and save yourself a lot of money in the process.
What You Should Consider When Buying Travel Car Insurance
To assist you in your research, here are some suggestions to help you make an informed purchase.
1. Consider the worst-case scenario. If you can financially withstand the worst-case scenario then maybe you don’t need travel insurance or maybe you don’t need a comprehensive policy.
2. Make sure the policy you are considering provides adequate medical/dental coverage, including medical evacuation coverage just in case you need medical care in a place where the best treatment available is below the standards you are accustomed to in your country. This can happen if you fall ill in a developing country or even on a cruise ship.
3. Check your existing insurance policies for possible coverage. There is no sense in paying more for what you already have in your homeowner or tenant policy, such as theft and loss coverage.
4. If you are a frequent traveler, you should consider annual or year-round travel insurance policies. Sometimes they are called multi-trip travel insurance policies. Whatever the name, these policies can be relatively cheap when compared to single-trip travel insurance policies.
5. Know what you are buying, so read the fine print. Make sure that you understand what the company considers to be a legitimate reason for cancellation or interruption. If the list is too restrictive, maybe you should consider another policy.
6. Don’t restrict yourself to buying only from your travel agent. He/She will probably only have one company’s product(s) available, and it’s there for your convenience, but that convenience can be quite costly!
7. Ask lots of questions about the coverage. Play the “what if” game. Ask for clear explanations of terminology. Make sure that you and the travel insurance company are speaking the same language.
8. Don’t buy the insurance through your transportation provider. If the airline goes bankrupt, how adequate will your insurance coverage be?
Once You’ve Bought Your Car Travel Insurance
Remember that your travel insurance policy covers you between certain specific dates, so don’t start your trip early or extend your trip without first changing the dates of coverage on your travel insurance policy. Of course, this might cost you extra, but that’s cheaper than finding yourself without coverage when you need it the most. Also, it almost goes without saying that you should bring your travel insurance policy with you when you go abroad. You can’t consult the policy if it’s sitting on your desk at home. You should also carry your travel insurance company’s toll-free assistance phone number and other contact information with you wherever you go. It does you no good if you get ill or hurt and the necessary policy information is sitting in your hotel room. It’s also a good idea to bring your regular medical coverage cards and info with you.
I hope these tips will help you by the best travel insurance for you. Then take your trip with the peace of mind that comes from knowing that you are insured by the right travel insurance policy at the right price. Bon voyage!
Willie James is a car insurance expert of CAR INSURANCE NEWS agency. His job is to analyze auto insurance information and publish different reviews for Federal Insurance Bureu (FIB) in Moscow, Russia.
Related Cheap Travel Articles
A travellers guide to Brazil
A travellers guide to Brazil
Brazil, birthplace of the bossa nova, has become a very popular place to visit for many tourists around the world. The weather is usually wonderful, and there are countless of activities to do for everyone. To ensure that you have a great travelling experience in Brazil check out these handy hints:
Make sure that you are vaccinated against Yellow Fever. If you have not done so, you will not be allowed to enter the country.
Donât carry loads of cash around with you. Carry only what you actually require for the activities you are planning for each day.
Donât take anything around with you that you that you donât really need, as it will weigh you down and increase the risk of your being a victim of crime.
It’s a good idea to make photocopies of your passport and Brazilian visa and use these, rather than the originals as ID when youâre in Brazil. You do not want to try to replace a stolen or lost passport.
Carry your wallet in a money belt or front pocket so that itâs harder for pickpockets to get at it.
Donât wear expensive looking jewellery and watches, as this can be a magnet for muggers. Leave your expensive jewellery at home, just buy an inexpensive digital watch before you leave and use that instead.
Wear handbags or strapped purses across your body rather than just on one shoulder, as this will make bag snatching more difficult.
Always avoid very congested places, as these are popular hunting grounds for pickpockets.
Never walk alone at night on empty streets. Even if it takes you a little while longer to get to your destination, there is nothing so important as your safety.
Be sure to hire a real taxi, especially in Sao Paulo and Rio de Janeiro. Some unlicensed drivers have been known to portray themselves as real taxis, when they are anything but. If in doubt, ask a street cigarette vendor as to which taxis are genuine. Also, real taxis have red or maroon license plates, although these can easily be faked.
Stay away from favelas, as they can sometimes be very violent places swarming with criminals.
Only drink water from sealed bottles, as the tap water in Brazil isnât always that clean.
Brazil is a hot place, so be sure to stay hydrated by drinking at least two litres of mineral water or coconut water per day.
Donât stay too long in the sun, and wear sun lotion with the highest SPF you can find.
You may come across some nasty biting insects on your Brazilian adventure, so carry around a can or bottle of insect repellent at all times.
For great deals on cheap travel insurance including annual travel insurance visit AA Travel Insurance and ensure that you are covered for medical expenses up to £10,000,000.
International Travel Tips And Guide To Driving Abroad
International Travel Tips And Guide To Driving Abroad
Finding a car rental abroad is not a problem. Major tourist destinations have a wide selection of car rental companies that you can choose from. A more crucial question is, whether or not you are allowed to drive in the place of your destination.
If you are contemplating on driving abroad, it is worthwhile to find out the driving requirements in your place of destination. This shouldn\’t be a problem as this information is readily available online or in your travel guide book. Check if you can drive with just your home country’s driver’s license.
Most countries allow this for a limited period, usually 30 – 90 days from arrival. Some countries, however, require that you secure an International Driving Permit before you are qualified to drive in their jurisdiction. This permit may be obtained from your home country or country of destination.
Be familiar with the traffic rules and road conditions of the place where you are going. You want a smooth ride to your destination and you definitely do not want to be flagged down by a police officer for a traffic violation. When driving on the opposite side of the road, go easy on the gas pedal for a few days. Get used to the experience first before you fully trust your feet to step hard on it.
Prior to your arrival in the place of destination, make sure that you already have conducted a research on the available car rental services. You should have made inquiries already as to the price, type of car and their applicable rental rules and regulations. This will ensure that you will get the type of car you require under reasonable terms. If you have not done so, just approach one of the representatives of car rental companies at the airport – just be prepared to pay the extra price.
Most, if not all, car rental companies provide free insurance coverage. Make sure to go over the policy before you drive the car. If you don\’t think the policy is good enough, take out another insurance policy that will give the kind of protection that will make you feel comfortable enough to drive.
Make sure to get the car rental company’s contact number so that you can easily call them if the need arises. In the event you figured in an accident, got stuck in a ditch or faced with an engine trouble, call the company immediately and request for rescue.
When moving around the region, do not forget to arm yourself with a good road map and/or a GPS. It will help you navigate the roads easily and it is also valuable in finding the local attractions and must-see sites.
If you were a careful driver at home, be even more careful when driving abroad. Safety driving rules in your home country also applies in foreign countries. This means no picking up hitchhikers when you are alone and always make sure to lock all your doors during and after driving.
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Carry On Luggage Guide And What Not To Pack Travel Tips
Carry On Luggage Guide And What Not To Pack Travel Tips
You can do away with checked baggage but almost never with carry-on luggage. These days most airlines are advising passengers to limit their baggage on a single carry-on bag.
It will not only save them time in the airport, it will also dramatically reduce risks of losing a luggage. However, due to security issues, you can\’t bring anything that strikes your fancy. You want to know what are allowed and what are prohibited. It\’ll help you move along on your trip smoothly and avoid a possible trip to the airport’s interrogation room.
Different airlines have different carry-on luggage allowance. Check from your airline the maximum allowable size and weight of carry-on luggage. You want to make sure that you will not exceed the limit; otherwise, you can\’t refuse if they require you to gate check your baggage. Airlines also allow certain items that can be carried along with your carry-on bag such as an umbrella, a laptop bag and a book. Check on these as well so that you will not have to stuff them all in a single bag.
Hazardous and flammable materials are all out. If the item poses a threat to the health and well being of passengers or the safety and security of the airplane, it is most likely to be banned from the vicinity of the aircraft. Explosives, gases, pressure containers, infectious materials, radioactive and magnetic materials, poison, corrosives and other dangerous items are prohibited.
Take note that even replicas of explosives and flammable items are also banned. To those who can\’t leave home without a pepper spray, make an exception when going to the airport for your flight. It’s a prohibited item; so, you\’re better off if you leave it at home.
When bringing along liquids, gels or aerosols take note of the allowed numbers. The amount per liquid, gel or aerosol should not be more than 3 ounces (or 100 ml), all of them combined should fit in 1 quartz of clear plastic bag and 1 person is allowed only one of these bags. To easily remember the rule, think of 3-1-1 as your carry-on safety tenet.
Also note that liquids are not just limited to your toiletries and bottled water. Even sauces, syrups and jams are also included. Liquid in gift items such as snow globes should also not go beyond the 3 ounces limit.
Parents traveling with babies or individuals with medical conditions need not worry. Formula, bottled breast milk and infant food as well as prescriptions in the form of liquids, gels and aerosols are exempted from the 3-1-1 rule.
It is recommended to pack a smaller foldable bag in your carry-on luggage. Airlines allow only a limited number and weight of carry-on luggage. Once they have reached their limit, other passengers may be required to check-in their carry-on luggage.
When this happens, you can easily dig up and remove your personal essentials – e.g. prescriptions, toiletries, important documents, eyeglasses and money-related items- place them in your contingency bag and bring them with you on the plane.
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Worldwide Hotels Guide
Worldwide Hotels Guide
Worldwide hotels offers
Making a distinction regarding big geographical areas, the current situation of hotel offers and receptive structures it can be schematically distributed as follows.
In countries with a tourism largely promoted by big tour-operator, like the Mediterranean coast and the islands of Spain, the largest Greek islands, the Tunisia and Morocco costs, the countries of the Center and South America, they have been developed, frequently in a disordered fashion, hotel offers and tourist centers characterized by the presence of large hotels, located in very attractive areas, endowed with numerous services, destined to be shown as beautiful as they appear in the catalogues of tour-operators in charge of filling them, but frequently poorly finished, with ordinary furniture and inadequate maintenance. There are hotel offers at particularly advantageous prices on behalf of big travel promoters which propose lodging places for trips to lower price; prices applied only to the occasional client, are on the other hand far greater
These same geographical areas have seen the surfacing of several hotels belonging to big chains, with hotel offers and diversified clientele (not just of tourists sent by tour operators) and with controlled standards of more comfort.
The prevalence of large receptive complex regarding those of small dimensions is the most typical characteristic in these geographical areas, marked, by the hotel offers, for the logic of big travel promoters.
They are few the pensions and hostels; the small receptive exercises are almost always administered as small residences or, they are simply arranged by houses in which rooms or apartments are rented.
Diversified hotel offers
In more industrialized countries which are those where the diffusion of tourism is older and consolidated, the receptive structure is very varied as well as the hotel offers. There’s a consistent sector of receptivity called complementary called or extra-hotel next to the hotel structures, constituted by residences, camping sites, tourist villages, inns, holidays houses, private lodgings.
Everywhere the appropriate equipment, comfort, cleaning in offers hotel reaches acceptable levels. Particularly, in Germany, Holland, Scandinavia, mainly if the urban areas are avoided, the lodgings, of any sort are pleasant and welcoming.
Contrary to the countries included in the area marked with number 1), the richest European countries have hotel offers traditionally based on the small individual initiative.
Today no receptive structure can live waiting for the client, customer or occasional. The client is looked for, cheered up with the hotel offers, the hotel reservation should be simplified, standards of service should be guaranteed admitting growing costs: most people request rooms with bathroom, telephone and television, with the whole comfort that doesn’t make them miss their own houses.
Thus have been developed the associations among hotel owners, for the qualification of services, the reservation in common, for the distribution of costs, the administration of hotel offers.
Hotel chains have spread guaranteeing in all countries similar services that allow the quick reservation, through free telephone calls, the twenty-four hours.
Born in the United States, country where the most famous hotel chains are found, today widely diffused in Europe as well, like the Hilton, the Marriot, the Ramada, the Holiday Inn, in a beginning chains brought together only the hotels of higher category, the most luxurious, and also most expensive from the viewpoint of hotel offers.
Nowadays is no longer this way; next to the most important chains, endowed with expensive hotels, like the Hilton, the Sheraton, and the Holiday Inn, Americans like the CIGA and the Italian Jolly Hotel, like the French Sofitel, the Swiss Hotelplan, the British Forte, there are chains with more modest category hotels and more affordable prices, hence diversifying the hotel offers.
Hotels offers and facilities>
France and Italy, countries of the oldest tourist tradition, present a fractional receptive structure, aimed at receiving individual tourism.
Like Giorgio Castoldi writes in the “Manual of tourist technique”, Hoepli, in Italy, on one hand is favored by the continuous appearance, in big cities, of offers of big hotels, of higher category, provided with the most modern services (congress rooms with its complementary equipment, fax, internal television circuits, etc.) easily reservables from any place in the worldhosting mainly people who travel for business matters; and on the other hand when maintaining the offer of small hotels, most of the time with family administration, of lower category, those who prefer not to grow for not modifying their administration, based on the work of people motivated by the good operation of the company and willing to sacrifices that could not be requested to clerks in regular hotels. Their work is often not quantified: the entire family collaborates, from children to old men, frequently in partial way, or in very busy moments, without the need of some retribution. Therefore these hotels are able to apply affordable rates for the average tourist, for the family in vacations. They are usually able to obtain enough earnings for the entire family with hotels offers for only four or five months a year. Once the season is finished old men rest, children return to their school, the rest is in charge of maintenance, repairing, and the hotels offers to clients for the following season.
These small formats hotels, with generally seasonal operation, represent most hotels in Italy and they are the backbone of a receptive structure that doesn’t adapt to the demands of big tour operators that need hotels offers of large facilities, internally reservables. For this reason Italy is not goal of lodging for big tour operators in Northern Europe, contrary to countries like Greece, and Spain. The negative aspect of this approach, for Italy, lies on the fact that, by doing so, it´s given up to a wide range of potential clients who would assure the constant floow of tourists for differentiated hotels offers, besides the traditional periods of high season. The positive aspect rests on the fact that individual clients represent greater profits to the hotels, while the tour operator client represents sure arrivals for many months in the year, satisfying the offers, but paying little and with delay. It´s not just that, big tour operators seek offers of far more hotels that usually alter the landscape and atmosphere, transforming the coasts, like it has happened in a large part of Spain, Greece, and Tunisia, in urban centers dominated by the imposing profiles of big hotels.
Changes in the hotels offers in Italy
Substantial changes in hotels offers are being witnessed in Italy. Small pensions have decreased in number because the client-type of these hotels, fundamentally families in vacations, always uses the self-catering type structures (trailer houses, rooms for rent, etc.).
Besides the growing in the offers of higher category hotels that satisfy a tourism different from the recreational one, the offers of three-star hotels that have, in Italy, an average of 39 rooms. Divorcing from the family administration, but keeping their opening for seasons. These hotels are fundamentally located in regions goal of recreational tourism: the region that more hotel offers present is the Trentino Alto Adige, the Emilia Romagna, and the Tuscan.
Why? Probably because these hotels represent the Italian answer to the demand of tour operators. These hotels are in conditions of lodging groups, allows work in longer seasons in relation to small hotels therefore coping with higher costs than what their administration implies.
Also with the demand of tour operators, these hotels are able to enlarge the traditional seasons of recreational tourism thanks to the hotels offers for congresses, manifestations, and agreements with extralaboral associations or entities of public attendance that fill facilities during low season.
In a nutshell, the situation of hotels offers in Italy can be schematized as follows:
Higher category hotels, of large facilities, mainly dedicated to business tourism, increase in number thanks to the growth of this sort of demand they satisfy with their hotels offers;
Low category hotels, of small facilities, temporaries, of family administration, are still in some regions the center of hotel offers; they have the family in vacations as client-type; which decreases in number in relation to the modification of the families´demand, with strong tendency towards self-catering;
Mediumcategory hotels grow to satisfy mainly the demand of group tourism of tour operators, of congresses organizers, of assistance entities; they are often exercises of inferior category which, growing, transform their administration, they make it more professional and less family-like, to satisfy this new demand with their hotels offers.
Classification and hotels reservation
Regarding Italy, law differentiates the hotel services in:
- hotels: receptive services open to the public, with unitary administration providing lodging, possibly food and other accessory services, thanks to the reservation of rooms in hotels;
- motel: hotels particularly equipped for the stop and services of vehicles or crafts assuring them repair services and fuel supply;
- villages hotel: hotels that, in a single area, give centralized services to users of residence units located in more establishments.
This distinction, besides substituting the traditional structure among hotels, pensions, and inns, cancels the distribution in the traditional categories (from first to fourth), and hold the same rules regarding reservation of rooms in hotels.
The law stipulates that hotels be marked, in descending order, from 5, 4, 3, 2 or 1 star. The enclosed denomination “luxury” is also stipulated, for five-stars hotels classified according to typical standards of international class.
Local authorities must fix the criteria for the classification of the receptive structures keeping in mind the dimensions, the structural requirements, the services offered and the qualification of specialists, the criteria and modalities in the reservation of rooms. The law limited itself to set down the minimum requirements that should have the receptive services to be classified as hotels. They are:
- receptive capacity not lower than seven rooms;
- presence of at least a hygienic service for every ten beds;
- a bathroom with hot and cold current water for each room;
- a room for common use;
- technological facilities and an appropriate amount of qualified specialists for the running of the installation.
To determine the categories of hotels, that is, to assign the adequate number of stars, it’s used a punctuation expressing the quality of the best offerings of the facilities, the services the hotels are able to guarantee, the location, etc. Also in this case, as explained before for travel agencies, local laws are quite uniform and use very similar features, as well as for the reservation of rooms. They dispose, for one-star hotels to have characteristic for which at least thirty points must have been assigned, for two-stars at least eighty points, until the 340 points of five-stars luxury hotels.
The private bathroom in all the rooms vouches 30 points, if 90% of the rooms is endowed with bathroom 25 points must be assigned, if the rooms with bathroom are the 70% the points must be 20, etc.
The night porter vouches 10 points, as well as the 24-hours room services; direct line telephone in each room gives 8 points, the same thing for the telex; color television in each room accounts 5 points, black and white television 4; for the covered pool 10 points, the uncovered one 5; and so forth.
The classification of hotels is made on the request of the hotel itself, which should indicate, in its application, the punctuation reached, result of the sum of parameters they offer.
The entity to which the request is made varies from Region to Region. In certain cases it is the Province, in others the Region itself. The assignment of the category is done after a confirmation made by the competent organization.
The request is renewed every five years.
Therefore it could be considered that an objective classification as indicated always allows equal evaluations and that hotel classifications are assigned in uniformly. In reality it doesn’t work that way: hotels with the same number of stars present, frequently, different qualitative standards.
The reasons are many. The hotel classification must be renovated every five years, it has been said. Many people considered this a very long period of time, during which the initially available equipment can decrease. If televisions sets in the rooms break and are not repaired, if the minibars are moved, if elevators stop, if the garage closes, if the reservation of rooms is inaccurate and causes discontentment, these facts can be increased over the following years.
In many Regions the controls that must be done, either when the category should be assigned or when must be verified that the conditions have not been changed, are not sufficiently rigorous.
And the quality of hotel service consists of so many elements that cannot be measured precisely: a hotel can have televisions, telephones, and minibar in the room, can have elevators, pools, garage, and restaurant that make it classify for a superior category, but if its cleaning is to be questioned, if the reservation of rooms works poorly, if bathrooms faucets leak, if windows don’t close, if the rooms walls are dirty, if beds crack, if personnel is not competent, to the high punctuation the hotel gets in reality deserves a modest service.
It could be said that this point must be given a market control: the unsatisfied client doesn’t return to the hotels where they have been treated unsatisfactorily. The word gets around, few new clients will request a room reservation. However, the particular role of the hotel, for which new clients continually go through who often make the reservation of rooms in hotels through CRS, without knowing the hotel where they will be destined, without making their election and reservation under somebody’s advised who has previously been in the hotel, all this leads to a reduced control.
The possible solutions follow three approaches:
a strict and continuous public control (as it’s done in Austria and Switzerland);
a control on behalf of consumers’ associations (particularly diffused in countries like Germany, and Great Britain);
an associative control: incorporate hotels to consortia, associations, groups, chains receive the control from the associations to which they belong, so the client who makes the reservation of rooms in hotels belonging to a certain group, knows that the hotel has the qualitative standard guaranteed by the group.
The latter control is, so far, what in Italy seems to be more effective.
The stars classification applied in Italy is, in the base, similar to the one applied in most European countries. Therefore, the tourist who travels through Europe should not have problems in determining the quality of the hotel service.
More difficult could be the election when he travels outside Europe: there are many countries where hotel classifications don’t exist.
Prices and hotel reservations
Hotels establish freely the prices of their services and they should you at the moment of the client’s reservations, either for knowledge to the Regions that entrust the control to the same organizations appointed to confer the categories.
The price lists of hotels are renovated at least once a year, and they can foresee different prices according to the seasons (high, low, and middle) and according to the hotel reservations. Diverse rates are generally indicated by:
- single room with and without bathroom,
- double rooms with and without bathroom,
- complete pension in room with and without bathroom,
- half pension in room with and without bathroom,
- supplements for enclosed beds,
- prices of foods.
All these prices can be assorted between a minimum and a maximum. This is justified with the position and structure of the different rooms: the widest, more comfortable rooms, with view, the quieter etc., are more expensive than the smaller, darker, and noisier of the hotels. Therefore prices varied from a minimum to a maximum for the single rooms without bathroom, for the single ones with bathroom, for the double with and without bathroom and, consequently, for the treatment of half pension and complete pension. Besides the price also depends on who makes the reservations in the hotels if it’s the client, the agency or the tour operator.
The prices of the rooms, with included IVA, must be shown in all rooms. The prices of the other hotel services should be exposed in rooms commonly used. Of course, hotel clients cannot be asked amounts higher than the ones requested in the lists, or agreed during the reservations.
The prices of Italian hotels are the target of criticism for many parts.
Statistically they are among the highest in the world, because hotel owners have a tendency to declare extremely high maximum prices. In fact, the most diverse rates are paid, according to the season, the client, the development of the hotel market, the type of reservation. The result is that few the clients pay the published rates. And the minimum rate is sometimes a tenth of the maximum price.
Except for particular cases, the license of hotel exercise foresees the obligation of opening of local throughout the year, excluding a period of vacations that should be agreed with the municipal authorities and stated to Public Security authorities.
Only in towns that are temporary tourist destinations can be given licenses that foresee the opening for certain periods in the year. Opening schedules during the day are set by the Public Security authority, in accordance with the Mayor.
The exercise license can be suspended to a hotel that has closes for more than eight days without giving word to the Public Security authority.
>Hotel contract and hotel reservation
The hotel contract following the hotel reservation, is the one specified between the hotel owner and the client. The obligations the hotel assumes with this contract are:
- the lodging supply and food to the client and the benefit of all services foreseen by the structure of the hotel (bar, television, telephone, alarm clock, laundry etc.),
- the responsibility towards people:
- a doctor should be called if they get sick
- should verify they don’t have infectious illnesses
- should make the obligatory authentication in the event of death
- it’s responsible with the parents and midwife for the accusations of birth
- should reimburse those who suffer damages for their responsibility (for example anyone who falls on the stairways that haven’t had an appropriate maintenance);
- the responsibility with things on behalf of the clients, according to what’s foreseen by the articles of the civil code.
The client’s obligations (booked)
- the payment of the preset price or foreseen in the lists and arranged at the moment of the hotel reservation;
- the respect of the times of arrival and departure foreseen by the contract and of the reservation of the hotel; with this purpose it’s stressed that, except other agreements, the room that has been booked, is occupied between 18.00 in the day of arrival and vacant before 14.00 in the day of departure;
- the care of the local in which the client is lodged, keep their integrity;
- the prohibition of developing in the hotel room any activity, particularly those dangerous or annoying, like ironing, cooking in the hotel, to make noise, etc..
The hotel contract is not a contract-type, in other words it’s not expressly regulated by the civil code. This fact sometimes leaves space to differentiated interpretations, especially those that have to do with the reservation of the hotel.
Among the most common unfulfilments on behalf of clients are the following:
- the client’s non arrival who had already made the reservation of the hotel. The hotel owner protects himself making advance payment as guarantee, if the client regularly uses the services, it also works as an advance payment of the final bill, if the client doesn’t use the reserved services, it’s then retained as compensation by the hotel;
- the client’s delayed arrival or premature departure which forces the hotel owner to lose the possibility to dedicate the rooms to other clients that had been reserved;
- the not payment of the bill on behalf of the client. In this case the hotel owner is entitled to have the client’s baggage levy for an official, as a guarantee of his credit.
The hotel owner’s most common unfulfilment is given when the client who has made the reservation of the hotel, doesn’t find it free as agreed. In this case the client who has given a guarantee is entitled to a compensation that comes up to double this guarantee.
Hotel booking and types of hotel contracts
To illustrate this topic we refer, as an example, to an “International Hotel Convention regarding contracts among hotel owners and travel agents”, convention carried out between the A.I.H. and the F.U.A.A.V. some years ago.
a) Each hotel contract should be preceded of applications of hotel booking on behalf of the travel agent and directed to the hotel owner.
b) Each unwritten hotel reservations application will be confirmed by means of a written document (letter, telegram, telex, electronic, etc.).
c) Each application hotel booking should specify the benefits offered. The cost of these may be mentioned in the same document. In this case the payment will be guaranteed only by the travel agent until he gets knowledge of the amount mentioned.
Acceptance of hotel reservations applications on behalf of the hotel owner
a) The hotel contract won’t be definitive until the acceptance of the hotel booking on behalf of the hotel owner, made according to dispositions of art. 11 a).
b) Such an acceptance of the hotel reservations will consist on a written document (letter, telegram, telex, electronic, etc.) specifically referring to the application and mentioning the price of the ordered services.
c) This confirmation of the hotel booking should take place immediately or, at least, three days after receiving the application on behalf of the hotel owner.
d) Where the travel agent demands a telegraphic reply, he should use the form of “paid reply”.
Advance payments of hotel reservations
a) The hotel owner will be able to subordinate the acceptance of the order of hotel booking, to the imposition of an advance amount (guarantee or cause deposit).
This advance amount will always have the character of guarantee deposit, except for the case in which the hotel owner has specified that it’s a guarantee. If the hotel owner has requested an advance payment, the conclusion of the hotel contract won’t be definitive until the imposition of the amount is not made or demonstrated the evidence of the payment.
b) The hotel owner will make acknowledgement of receipt of the advance payment of the hotel booking no later than 24 hours after receiving it.
c) the amount o be paid of the advance payment of hotel reservations is usually the price of the ordered services (room, foods, etc.) for a one-night lodging in low season and three nights in high season.
Documents of the hotel booking
1) Principle of voucher acceptance: The hotel owner is entitled to either request the prepayment or a partial advance payment. If he refuses to such power, he agrees to accept the voucher. The travel agent recognizes the voucher as a payment guarantee that must be paid according to conventional norms and terms.
2) The simple voucher. The benefits that should appear in detail, especially the arrival and departure dates, they can comprise only the normal services (room and foods).
3) Voucher “full credit”. The emission of this voucher can convey an extension of the normal hotel services, should be subordinated to a specific agreement between the hotel owner and the travel agent.
Payment due to the hotel owner
The prices fixed by the hotel owner to the travel agent for the services making object of the hotel contract, will not be, in any case, higher to those of the hotel rate applied to direct clients, when the invoice is paid by the agent or liquidated directly by the traveler. When the hotel owner has agreed the special prices in the phases of the hotel reservations, he won’t be able to demand greater retribution than the agreed rate.
The hotel owner agrees to respect the prices suited in the contract. In the event of any modification of prices, a 30-day adjustment term is foreseen for the application of new prices. This price modification won’t be applied to the hotel reservations already confirmed.
The benefits the travel agent will pay are those that appear in the reservation document directed to the hotel owner.
a) Except in case it’s been agreed that the invoice be paid directly by the traveler, is the travel agent who has concluded the hotel contract the one who should debit the invoice.
b) The payment of the invoice will be made by the agreed terms or, in absence of a contractual stipulation, within a 30-day frame after receiving the invoice. After the 30 days, the due sums will be increased with an interest fixed to the percentages for every month of delay. The opening amount of the debit will be increased with the 5% for recovery expenses.
c) For long duration lodgings, the hotel one will be able to request the travel agent, to pay in the course of lodging, the parts of services already given.
d) In the event of hotel booking made by the travel agent for services whose payment will be executed directly by the client, the hotel owner agrees to guarantee the agent’s commission. For such reason the hotel owner can refuse to accept the payment by means of a credit card.
Glossary of terms used in hotels booking
Travel Agent: Each person or qualified society according to legal dispositions of the same country or for the national associations or for the interested International Federation and which particularly has as an specific activity to make the hotel reservation of rooms and other services in hotels to settle travelers.
Hotel: Are considered all those facilities that offer vacancies and are affiliated to the AIH, either directly through a national Association and those that classify according to the legal orders of the country where they are located.
Advance: according to the will of the parts, the amount of the advance payment requested by the hotel can be worth as guarantee deposit to the act of hotels booking.
Low season: defined according to local customs, subject to particular contracts according to the conditions of the local market.
Hotel contract: Contract with which a hotel agrees with a travel agent to give hotel services – followed by a hotel reservation – to a costumer of the aforementioned agent.
Guarantee deposit: advance imposition of the travel agent to the hotel owner, at the moment of the hotel reservation, a part of the price that will be presumed from the total amount of the invoice or should be refunded in the event of the hotels booking.
Hotel tariffs: lists of the prices on the different services given by the hotel, separately or together, officially published for travelers’ use.
Individual travelers: clients who are not benefited by special rates of group.
Group Travelers: amount of people traveling together, considered by the travel agent and the hotel owner as an unique entity which obtains from the hotel owner during the hotel reservation, special conditions and rates fixed contractually.
Voucher: a voucher is a document issued by a travel agent with which he agrees to pay the hotel owner for the benefits to the agency’s costumer. These benefits or their top value will be mentioned in the voucher. In the event of non-use of all the hotel benefits mentioned in the voucher, the agent’s agreement is limited according to the conditions mentioned in item 42 of the convention. The copy of a voucher can also work as confirmation.
Cesare Ambrosi – Project leader
Europelowcost
http://en.europelowcost.com/
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